Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Tibera LLC, a Delaware limited liability company, doing business as "The Score Movers" ("Tibera," "Company," "we," "us," or "our"), governing your access to and use of our website located at thescoremovers.com, our platform, and tutoring services (collectively, the "Service").

BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the revised Terms.

2. Eligibility and User Representations

Age Requirements

The Service is intended for users who are at least 13 years of age. If you are under 18 years of age ("Minor"), you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. Parents or guardians are fully responsible for the acts and omissions of their Minor children when using the Service.

User Representations

By using the Service, you represent and warrant that:

• You have the legal capacity and authority to enter into these Terms
• You are not a minor, or if a minor, you have received parental or guardian consent
• All information you provide to us is accurate, current, and complete
• You will maintain the accuracy of such information
• Your use of the Service will not violate any applicable law or regulation
• You have not been previously suspended or removed from the Service

Parental Consent for Minors

If you are a parent or guardian registering a Minor for the Service, you agree to: (a) supervise the Minor's use of the Service; (b) assume all risks associated with the Minor's use of the Service; (c) ensure the Minor's compliance with these Terms; (d) be responsible for any consequences of the Minor's use of the Service; and (e) indemnify us for any claims arising from the Minor's use.

3. Description of Service

The Score Movers provides an online platform connecting students with independent tutoring professionals for educational support, including but not limited to:

• SAT, ACT, and standardized test preparation
• Academic subject tutoring
• College application assistance
• Scheduling and booking tools
• Payment processing
• Educational resources and materials

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice or liability.

4. Independent Tutor Relationship

Independent Contractor Status

TUTORS ARE INDEPENDENT CONTRACTORS, NOT EMPLOYEES. Tutors who provide services through our platform are independent professionals and are not employees, agents, joint venturers, partners, or representatives of Tibera LLC or The Score Movers. We do not control the manner or means by which tutors perform their services.

Behavioral Control: Tutors have complete discretion over their methods, techniques, materials, scheduling, and instructional approach. We do not direct or supervise tutoring sessions.

Financial Control: Tutors set their own rates (within platform parameters), may provide services through multiple platforms or directly to clients, are responsible for their own taxes and business expenses, and do not receive employee benefits.

Platform Disclaimer

We are a technology platform that facilitates connections between students and tutors. By using the Service, you acknowledge and agree that:

• We do not employ tutors and have no control over their service delivery
• We are not responsible for the conduct, actions, omissions, negligence, or misconduct of any tutor
• Any agreement for tutoring services is solely between you and the tutor
• We do not guarantee any specific educational outcomes, test score improvements, or academic results
• You assume all risk associated with your interactions with tutors

Tutor Verification Disclaimer

WHILE WE MAY PERFORM CERTAIN VERIFICATION PROCEDURES ON TUTORS, SUCH VERIFICATION IS LIMITED IN SCOPE AND DOES NOT CONSTITUTE A GUARANTEE OR WARRANTY OF ANY TUTOR'S QUALIFICATIONS, COMPETENCE, BACKGROUND, CHARACTER, OR SUITABILITY. WE DISCLAIM ALL LIABILITY FOR THE ACCURACY OF TUTOR CREDENTIALS, RESULTS OF ANY BACKGROUND CHECKS, AND ANY TUTOR'S CONDUCT OR PERFORMANCE. YOU ARE SOLELY RESPONSIBLE FOR EVALUATING THE QUALIFICATIONS AND SUITABILITY OF ANY TUTOR.

5. User Accounts

Account Creation

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Create a strong, unique password
• Not share your account credentials with any third party
• Notify us immediately of any unauthorized access or security breach
• Log out of your account at the end of each session

We are not liable for any loss or damage arising from your failure to protect your account credentials.

6. Payment Terms

Fees and Billing

• All fees are displayed at the time of booking and are due at or before the time of service
• Prices are subject to change; however, changes will not affect confirmed bookings
• Payment is processed through our third-party payment processor (Stripe)
• You authorize us to charge your selected payment method for all fees incurred

Cancellation and Refund Policy

• 24+ hours notice: Full refund
• Less than 24 hours notice: 50% cancellation fee applies
• No-shows: No refund; full session fee charged
• Tutor cancellation: Full refund or rescheduling at no additional cost

Refunds will be processed to the original payment method within 5-10 business days. We reserve the right to modify this policy with reasonable notice.

Disputed Charges

If you believe a charge is incorrect, we encourage you to contact us within 30 days so we can work together to resolve the issue. We are committed to fair billing practices. Nothing in this section limits your rights to dispute unauthorized or fraudulent charges with your payment provider, and we will not take adverse action against users who exercise their legitimate chargeback rights for unauthorized transactions, fraudulent charges, or billing errors.

Payment Processor

We use Stripe as our third-party payment processor. We are not responsible for any errors, failures, service interruptions, or unauthorized transactions by the payment processor. Your use of payment services is subject to Stripe's terms of service and privacy policy. We do not store your complete payment card information on our servers.

7. Google Calendar Integration

By connecting your Google Calendar to the Service, you authorize us to:

• Access your calendar to check availability for scheduling purposes
• Create, modify, and delete tutoring session events
• View your calendar list to provide integration options

We access only the minimum data necessary to provide scheduling functionality. We do not read, store, or access personal calendar events unrelated to our tutoring services. You may revoke calendar access at any time through your Google account settings.

Your use of Google Calendar integration is also subject to Google's Terms of Service and Privacy Policy.

8. User Conduct

Prohibited Activities

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms
• Harass, threaten, abuse, or harm any user, tutor, or Company personnel
• Impersonate any person or entity or misrepresent your affiliation
• Share, post, or transmit content that is unlawful, harmful, defamatory, or objectionable
• Attempt to gain unauthorized access to any part of the Service or its systems
• Interfere with or disrupt the Service or servers connected to the Service
• Use automated systems, bots, or scripts to access the Service
• Collect or harvest user information without consent
• Circumvent or attempt to circumvent any security measures
• Use the Service to compete with The Score Movers
• Solicit tutors or users for services outside our platform

Academic Integrity

Our tutoring services are designed to help students learn and understand academic material. We strictly prohibit using our Service to engage in academic dishonesty, including but not limited to cheating on exams, completing assignments on behalf of students, or any other form of academic fraud. Violation of this policy may result in immediate account termination.

Professional Boundaries and Safety

To ensure a safe learning environment, especially for minor students, the following policies apply:

• Tutors and students shall maintain professional educational relationships at all times
• All communications should occur through platform-approved channels
• Personal contact information (phone, personal email, social media) should not be exchanged
• In-person meetings outside of platform-arranged sessions are prohibited unless pre-approved by parents/guardians for minors
• Tutors are expected to report any concerns about student safety or wellbeing
• Parents/guardians may observe or monitor sessions involving their minor children

Mandatory Reporting: Tutors may be mandated reporters under applicable state law and are expected to report suspected child abuse, neglect, or endangerment to appropriate authorities. The Company fully supports and facilitates such reporting obligations. We cooperate with law enforcement and child protective services as required by law. Violations of these professional boundaries may result in immediate account termination and, where appropriate, reporting to authorities.

Session Recording Policy

Platform Recording: The Score Movers does not record tutoring sessions. We do not capture, store, or retain audio, video, or screen content from tutoring sessions unless explicitly disclosed and consented to for a specific purpose.

User Recording: Recording of tutoring sessions by students, parents, or tutors is permitted only with the advance written consent of all participants. For sessions involving minors, parent/guardian consent is required. Unauthorized recording may violate state and federal wiretapping laws and will result in immediate account termination. Any permitted recordings are for personal educational use only and may not be publicly distributed, shared, or used for commercial purposes.

9. Intellectual Property

Company Intellectual Property

The Service and its original content, features, and functionality are owned by The Score Movers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks, logos, and service marks may not be used without our prior written consent.

User Content

You retain ownership of content you submit to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, and distribute such content in connection with providing and promoting the Service.

You represent that you own or have the necessary rights to submit User Content and that such content does not infringe any third party's intellectual property or other rights.

Student Work and Session Materials

Student Work: Students retain full ownership of their original work, including homework, essays, practice tests, and other materials they create during or for tutoring sessions. We claim no ownership rights to student-created content.

Tutor-Created Materials: Materials created by tutors specifically for a student (such as customized practice problems, study guides, or notes) are licensed to the student for personal educational use. Tutors retain the underlying intellectual property rights to their teaching methods and original materials. These materials may not be commercially redistributed without the tutor's consent.

Platform Materials: Any educational resources, templates, or materials provided through the Platform remain the property of The Score Movers and are licensed for personal educational use only.

10. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of information as described in the Privacy Policy.

FERPA Disclaimer: The Score Movers is a private tutoring platform and is not an "educational agency or institution" as defined under the Family Educational Rights and Privacy Act (FERPA), 20 U.S.C. § 1232g. While we are not subject to FERPA, we are committed to protecting student privacy and handle educational information in accordance with our Privacy Policy and applicable state privacy laws.

11. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) DEFECTS WILL BE CORRECTED; (C) THE SERVICE OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

No Guarantee of Results: We do not guarantee any specific educational outcomes, test score improvements, college admissions results, or academic performance. Tutoring results depend on many factors beyond our control, including student effort, aptitude, and external circumstances.

Assumption of Risk

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICE, INCLUDING PARTICIPATION IN TUTORING SESSIONS, IS AT YOUR SOLE RISK. YOU VOLUNTARILY ASSUME FULL RESPONSIBILITY FOR ANY RISKS, INCLUDING: (A) ANY FAILURE TO ACHIEVE DESIRED EDUCATIONAL OUTCOMES; (B) ANY CONSEQUENCES ARISING FROM RELIANCE ON TUTOR ADVICE OR INSTRUCTION; (C) ANY LOSS OF DATA OR SERVICE INTERRUPTIONS; AND (D) ANY INTERACTIONS WITH TUTORS OR OTHER USERS. IF YOU ARE A PARENT OR GUARDIAN, YOU ASSUME THESE RISKS ON BEHALF OF YOUR MINOR CHILD.

Testimonials and Results Disclaimer

Any testimonials, success stories, or results displayed on our website or marketing materials represent individual experiences and are not intended to guarantee similar results. Educational outcomes vary significantly based on individual effort, aptitude, prior preparation, and numerous other factors. Past performance of students who have used our services does not guarantee future results for any user.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SCORE MOVERS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, TUTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• YOUR USE OF OR INABILITY TO USE THE SERVICE
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE
• ANY CONTENT OBTAINED FROM THE SERVICE
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR DATA
• THE ACTS OR OMISSIONS OF ANY TUTOR

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless The Score Movers, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third party rights, including intellectual property rights; (d) your User Content; or (e) your negligent or wrongful conduct. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

14. Termination

Termination by You

You may terminate your account at any time by contacting us at info@thescoremovers.com or using the account deletion feature if available. Termination does not entitle you to a refund of any fees paid.

Termination by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to: (a) breach of these Terms; (b) fraudulent or illegal activity; (c) non-payment; or (d) upon request by law enforcement or government agencies.

Effect of Termination

Upon termination, your right to use the Service will immediately cease. The following sections shall survive termination: Section 4 (Independent Tutor Relationship), Section 9 (Intellectual Property), Section 10 (Privacy), Section 11 (Disclaimers), Section 12 (Limitation of Liability), Section 13 (Indemnification), Section 15 (Dispute Resolution and Arbitration), Section 16 (Governing Law and Jurisdiction), and Section 18 (General Provisions).

15. Dispute Resolution and Arbitration

Informal Resolution

Before initiating any arbitration or court proceeding, you agree to first contact us at info@thescoremovers.com and attempt to resolve the dispute informally for at least 30 days. If we cannot resolve the dispute informally, either party may proceed as set forth below.

Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service, including the formation, interpretation, breach, or termination thereof, shall be finally settled by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Wilmington, Delaware, or at another mutually agreed location. At either party's request, the arbitration may be conducted by telephone, video conference, or other remote means, rather than in person, to reduce costs and increase accessibility.

The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The arbitrator shall have the authority to award the same remedies that would be available in court.

Delegation of Arbitrability

The parties agree that the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable. This delegation provision shall survive termination of these Terms.

Class Action Waiver

YOU AND THE SCORE MOVERS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

Mass Arbitration Protocol

If 25 or more similar arbitration demands are filed against the Company within a 60-day period ("Mass Filing"), the following procedures shall apply: (a) a random selection of up to 10 demands shall be designated as "Bellwether Cases" to proceed to individual arbitration, while all other demands shall be stayed pending resolution; (b) following resolution of the Bellwether Cases, the parties shall participate in a single mediation session to attempt global resolution; (c) if mediation fails, remaining demands shall proceed in batches of 25 cases every 90 days; (d) any claimant may opt out of this protocol and pursue their claim in court, subject to the class action waiver herein.

Statute of Limitations

EXCEPT AS PROHIBITED BY APPLICABLE LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION ACCRUES. FAILURE TO BRING SUCH CLAIM WITHIN THE ONE-YEAR PERIOD SHALL RESULT IN PERMANENT WAIVER OF SUCH CLAIM. THIS LIMITATION DOES NOT APPLY TO CLAIMS THAT CANNOT BE WAIVED UNDER APPLICABLE STATE OR FEDERAL LAW.

Costs and Fees

Each party shall bear its own attorneys' fees and costs in connection with any arbitration, except as required by applicable law or AAA rules. If the arbitrator determines that a claim or defense was frivolous or brought for an improper purpose, the arbitrator may award reasonable attorneys' fees and costs to the prevailing party.

Confidentiality

Arbitration proceedings, including filings, evidence, and awards, shall be treated as confidential by both parties, except: (a) as required by law; (b) to enforce an arbitration award; (c) as otherwise agreed by the parties; (d) to the extent necessary to consult with legal counsel, financial advisors, or immediate family members; or (e) as necessary to prepare for or conduct arbitration proceedings. This confidentiality provision does not prevent you from filing complaints with government agencies, seeking legal advice, or exercising any rights available under applicable consumer protection laws.

Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights. Additionally, claims for amounts within the jurisdiction of small claims court may be brought in small claims court in New Castle County, Delaware, or in the county where you reside.

Opt-Out

You may opt out of this arbitration agreement by sending written notice to info@thescoremovers.com within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, you may pursue claims in court.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

For any disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware. You irrevocably waive any objection to the laying of venue in, and any claim of inconvenient forum with respect to, such courts.

Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND TIBERA LLC EACH WAIVE THE RIGHT TO A JURY TRIAL IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

17. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, pandemics, epidemics, strikes, power outages, internet or telecommunications failures, or acts of hackers or third-party service providers.

18. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and The Score Movers concerning the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may freely assign or transfer these Terms, in whole or in part, without restriction and without notice, including but not limited to: (a) any affiliate or subsidiary; (b) any acquirer of our equity, business, or assets; (c) any successor by merger, reorganization, consolidation, statutory conversion, or other similar transaction; or (d) in connection with a change of control of the Company. Upon any such assignment, the assignee shall assume all rights and obligations under these Terms. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective successors and assigns.

Electronic Communications and TCPA Consent

By using the Service, you consent to receiving electronic communications from us. In accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), 15 U.S.C. § 7001 et seq., you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You further agree that your electronic acceptance of these Terms constitutes a valid and binding signature.

By providing your phone number, you expressly consent to receive calls and text messages from us, including appointment reminders, scheduling confirmations, account notifications, and marketing communications. You may receive autodialed calls and messages. Message and data rates may apply. You may opt out of text messages at any time by replying "STOP" or contacting us at info@thescoremovers.com. Your consent is not a condition of using the Service.

Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to this agreement, except that tutors are intended third-party beneficiaries of the limitation of liability and indemnification provisions herein.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Tibera LLC
• d/b/a The Score Movers
• 8 The Green #15995
• Dover, DE 19901
• United States
• Email: info@thescoremovers.com
• Phone: (631) 856-1128

Service of process may be made upon our registered agent at the address above.

For legal notices, please send correspondence to the email address above with "Legal Notice" in the subject line.